Solve your Virgin Trains Complaints via Resolver, the independent tool endorsed by MoneySavingExpert. We'll help you escalate to Transport Focus if needed. Figures from the Office of Rail and Road show that Virgin's west coast service received more than complaints per passengers in. chevron white More info. Make a complaint to Virgin Trains If your bag, coat, or tuba has been left on a train, we'll see it find it's way back to you. Visit our lost.
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